Queensland Security Solutions

Choosing Security Company in Brisbane: A Step-by-Step Guide

Despite having a safety index of 90, Brisbane has had around 10,280 crimes reported in 2023. That includes theft, breaking and entering, drug dealing, and trafficking. 

These crimes aren’t limited to the general public—they affect each sector in Brisbane in unique ways. For instance, Brisbane’s construction sector has faced a recent increase in unauthorised access. Meanwhile, the city’s retail industry is vulnerable to shoplifting and employee pilferage. 

The solution? Strengthen your security system and practices with the help of a reliable security company in Brisbane. Here’s how to pick the best one.




Step 1: Assess Your Security Needs

Before diving into a sea of security providers, take a moment to map your unique security needs. For instance, retailers may prioritise asset protection, theft prevention, and customer safety. Statistics show a 35.9% rise in retail theft over the past decade.

Meanwhile, a construction manager would focus on securing equipment, materials, and the entire site to mitigate costly delays and vandalism. Lastly, event organisers may focus on crowd control, emergency response plans, and overall attendee safety—crucial factors for a successful event.

At QSS, we excel at tailoring our services to your diverse needs for maximum security. 


Step 2: Research Local When Choosing Security Companies

With your needs identified, it’s time to delve into Brisbane’s security landscape. When choosing a security company, it’s best to prioritise companies with local expertise, as they understand the city’s unique challenges and crime patterns.

Look for security partners with a proven track record and strong community presence. Choosing a security company like QSS, with decades of experience in Brisbane, Queensland, can offer invaluable strategies specific to your location.


Step 3: Evaluate Licensing and Certifications

Most importantly, don’t compromise on compliance. 

Security companies in Queensland must hold a Security Provider Licence and ensure their guards possess individual licenses like the Certificate II in Security Operations. Compliance with Australian Standards like AS 4481.1-2006 (Security Risk Management) is also crucial.

At QSS, we value legal adherence and quality management greatly. Our team is full of licensed and certified professionals, so you can enjoy peace of mind when working with us.


Step 4: Review Services Offered

Choosing a security company that is reliable should offer a wide range of solutions. Look for services such as manned guarding, mobile patrols, alarm response, and CCTV monitoring.

QSS goes beyond the basics, offering tailored solutions for specific industries:

  • Retail: Loss prevention, access control, and after-hours security patrols
  • Construction: Site security, equipment protection, and access control systems
  • Events: Crowd control, emergency response planning, and security personnel trained in event management

Our integrated security solutions—combining physical guards with technology—provide a layered approach for maximum protection.


Step 5: Check for Technological Sophistication

Modern security demands modern tools. 

Real-time surveillance through high-definition CCTV cameras, access control systems with biometric identification, and remote monitoring platforms are no longer just add-ons. They’re essential for proactive threat detection and rapid response.

Companies like QSS understand this. They invest heavily in cutting-edge technology, ensuring our guards have access to the latest tools. Plus, our control rooms have advanced monitoring systems. 

This vigilance translates to a demonstrably safer environment for your assets and personnel.


Step 6: Read Client Testimonials and Reviews

Don’t underestimate the power of real-world experiences. 

Client testimonials and reviews offer invaluable insights into a security company’s service quality. Look for platforms like Google Reviews, social media, and the company’s website for authentic feedback when choosing a security company.

At least 92% of consumers read online reviews before making a purchase decision. So, why not use the same tactic for security services? 

At QSS, we prioritise client satisfaction. You can read our testimonials to learn more about our professionalism, responsiveness, and effectiveness. Our case studies showcase successful security solutions we’ve implemented for retailers, construction sites, and major events. 


Step 7: Consider Customisation and Flexibility

Security needs are rarely one-size-fits-all. A strong security company understands this and offers customisable solutions that adapt to your specific project or event needs.

For example, a retail store might require loss prevention patrols during peak hours. Meanwhile, a construction site might need 24/7 surveillance and access control systems.

Our experts at QSS excel in this aspect. We tailor our services based on industry and project specifics. This could involve adjusting guard deployment schedules, implementing specialised access control measures, or using technology solutions to address unique security risks.


Step 8: Compare Pricing and Value

Cost shouldn’t be the sole decision factor. The cheapest option might not deliver the level of security your business deserves.

Focus on companies with transparent pricing structures that align with the value they provide.

At QSS, we prioritize clear communication. Call us, and we’ll provide detailed quotes that outline service specifics and all associated costs. This way, you’ll understand exactly what you’re paying for and the level of security you’re receiving.

Plus, QSS goes beyond basic services, offering value through:

  • Reduced Risk of Loss or Damage: Our proactive approach minimises potential security threats, saving you major costs in the long run.
  • Improved Operational Efficiency: Our streamlined security solutions can free up your resources and personnel, allowing you to focus on core business activities.
  • Enhanced Peace of Mind: Knowing your assets and personnel are in the hands of a trusted security partner is invaluable and guarantees peace of mind.


Step 9: Schedule a Consultation

Don’t settle for a half-hearted, one-size-fits-all approach. A face-to-face consultation will let you discuss your specific needs and security concerns in detail.

Our team at QSS understands the importance personalised service. During consultations, our experienced team will actively listen to your requirements, assess your vulnerabilities, and create the perfect security strategy that aligns with your specific situation. 

This is the formula for impenetrable protection and a strong foundation for your security system.


Contact Us Today

Choosing the right security partner in Brisbane can be the difference between high crime rates and a safe working environment. Don’t settle for generic solutions—find a security firm that tailors its services to your specific needs.

At QSS, we understand the unique risks of Brisbane’s security landscape and are committed to providing fully customised solutions. 

Remember, prevention is always better than a security breach. So, don’t wait; secure your future with QSS.